{"xsrfToken":"112136a31740bfd677ef1519e107a313c4fadce3_lout","branding":{"id":"1","key":"cr","name":"Customer Requests","portalBaseUrl":"/servicedesk/customer/portal/1"},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Search","sharedPortalName":"Ziegler Landscaping ","userInitialAnnouncementHeader":"Spring fertilizer, thatching, aeration and seeding are available to schedule for spring !","userInitialAnnouncementMessageWiki":"<p>If you need any of our landscape services:</p>\n<p>1. Scroll down and select \"Landscaping/ Pavers/ Concrete\".</p>\n<p>2. Fill out the form fields and select each service you are interested in.</p>\n<ul>\n <li>Note: you can select as many services as you need form the drop down menu, and if it is not in the list, select \"other\"</li>\n</ul>","translations":{"en-US":{"helpCenterTitle":"Search","sharedPortalName":"Ziegler Landscaping ","announcementHeader":"Spring fertilizer, thatching, aeration and seeding are available to schedule for spring !","announcementMessage":"If you need any of our landscape services:\n\n1. Scroll down and select \"Landscaping/ Pavers/ Concrete\".\n\n2. Fill out the form fields and select each service you are interested in.\n\n* Note: you can select as many services as you need form the drop down menu, and if it is not in the list, select \"other\"","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#f7f2f2","bannerMediaApiUrl":"https://api.media.atlassian.com/file/249a31de-7d9e-413c-9469-4b8b02c277b5/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyMDQ0YTU4My1mOTlkLTRkZjAtYTFiNy01NzQ2MWM2ZmYzYjgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjI0OWEzMWRlLTdkOWUtNDEzYy05NDY5LTRiOGIwMmMyNzdiNSI6WyJyZWFkIl19LCJleHAiOjE3NDQwNzcxNDksIm5iZiI6MTc0NDA3NjU0OX0.FzmYijE7J6dy0E312KoUGq3_OjMLvMJV0wyDPa4hhhg&client=2044a583-f99d-4df0-a1b7-57461c6ff3b8&height=300&mode=fit","bannerMediaApiFileId":"249a31de-7d9e-413c-9469-4b8b02c277b5","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"1","key":"cr","projectId":10010,"serviceDeskId":1,"name":"Customer Requests","description":"<p>Welcome! You can raise a request for Customer Service using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/1","reqTypes":[{"id":"19","name":"Landscaping / Pavers / Concrete / Lawn Care ( Commercial ) / Walls ","descriptionHtml":"<p>Please select the services you are interested in.</p>","callToAction":"Landscaping / Pavers / Concrete / Lawn Care ( Commercial ) / Walls ","introHtml":"<p>Landscaping Requests</p>","icon":10567,"iconUrl":"https://zieglerlandscaping.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10567","groups":[1],"key":""},{"id":"53","name":"Snow Removal","descriptionHtml":"","callToAction":"Snow Removal","introHtml":"<p>Snow Removal - ( Commercial Only )</p>","icon":10734,"iconUrl":"https://zieglerlandscaping.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10734","groups":[1],"key":""},{"id":"2","name":"Billing questions","descriptionHtml":"","callToAction":"Billing questions","introHtml":"<p>Choose this if you have questions about billing.</p>","icon":10536,"iconUrl":"https://zieglerlandscaping.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[],"key":""},{"id":"5","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://zieglerlandscaping.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""},{"id":"4","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10549,"iconUrl":"https://zieglerlandscaping.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[],"key":""},{"id":"3","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"<p>Trying out our product and want more information? Select this and we'll be happy to answer your questions.</p>","icon":10541,"iconUrl":"https://zieglerlandscaping.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[],"key":""},{"id":"1","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10520,"iconUrl":"https://zieglerlandscaping.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[],"key":""}],"reqGroups":[{"id":1,"name":"General"}],"orderMapping":{"1":[53,19]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"CR","userLanguageHeader":"Welcome to the Ziegler Landscaping Support Center !","userLanguageMessageWiki":"<p>This is your one stop shop for all your Landscaping Needs.</p>","defaultLanguageHeader":"Welcome to the Ziegler Landscaping Support Center !","defaultLanguageMessage":"This is your one stop shop for all your Landscaping Needs.","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyMDQ0YTU4My1mOTlkLTRkZjAtYTFiNy01NzQ2MWM2ZmYzYjgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAxMCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDQwNzc3NDksIm5iZiI6MTc0NDA3NjU0OX0.okJIp1pwokn2jgk3MBfLVsiblhxdlKBeDpuKx5S9O7s","targetCollection":"upload-project-10010","endpointUrl":"https://api.media.atlassian.com","clientId":"2044a583-f99d-4df0-a1b7-57461c6ff3b8","tokenDurationInMins":20}},"reqCreate":{"id":19,"projectId":10010,"form":{"name":"Landscaping / Pavers / Concrete / Lawn Care ( Commercial ) / Walls ","descriptionHtml":"<p>Please select the services you are interested in.</p>","callToAction":"Landscaping / Pavers / Concrete / Lawn Care ( Commercial ) / Walls ","intro":"<p>Landscaping Requests</p>","instructions":"<p>Please select the services you are interested in.</p>","icon":10567,"iconUrl":"https://zieglerlandscaping.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10567","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Job Title","description":"Title of the Job","descriptionHtml":"<p>Title of the Job</p>","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10060","fieldConfigId":"10180","label":"Name","description":"Please enter your name","descriptionHtml":"<p>Please enter your name</p>","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10059","fieldConfigId":"10179","label":"Street Address","description":"Street","descriptionHtml":"<p>Street</p>","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10131","fieldConfigId":"10260","label":"City ","description":"City or town the work will be in","descriptionHtml":"<p>City or town the work will be in</p>","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10132","fieldConfigId":"10261","label":"Zip","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10057","fieldConfigId":"10177","label":"Phone Number","description":"Best Number to reach you","descriptionHtml":"<p>Best Number to reach you</p>","required":true,"displayed":true,"presetValues":[]},{"fieldType":"multiselect","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:multiselect","fieldId":"customfield_10056","fieldConfigId":"10176","label":"Services You are Interested in ( You can pick as many as you need)","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"values":[{"value":"10098","label":"Snow removal","selected":false,"children":[]},{"value":"10099","label":"Lawn Care","selected":false,"children":[]},{"value":"10100","label":"Block / Rock / Bolder Wall","selected":false,"children":[]},{"value":"10101","label":"Trees and Shrubs","selected":false,"children":[]},{"value":"10102","label":"Concrete","selected":false,"children":[]},{"value":"10103","label":"Fall / Spring Clean Up","selected":false,"children":[]},{"value":"10104","label":"Pavers","selected":false,"children":[]},{"value":"10105","label":"Other","selected":false,"children":[]}]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"A brief description of what you need done.","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"date","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:datepicker","fieldId":"customfield_10058","fieldConfigId":"10178","label":"Desired Start Date ( Estimated )","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachments","description":"Upload any files you would like to share with us ?","descriptionHtml":"<p>Upload any files you would like to share with us ?</p>","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/1/create/19","requestValidateBaseUrl":"/servicedesk/customer/portal/1/validate/19","calendarParams":{"firstDay":0,"date":"2025-04-07T20:42:29-0500","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyMDQ0YTU4My1mOTlkLTRkZjAtYTFiNy01NzQ2MWM2ZmYzYjgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAxMCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDQwNzc3NDksIm5iZiI6MTc0NDA3NjU0OX0.okJIp1pwokn2jgk3MBfLVsiblhxdlKBeDpuKx5S9O7s","targetCollection":"upload-project-10010","endpointUrl":"https://api.media.atlassian.com","clientId":"2044a583-f99d-4df0-a1b7-57461c6ff3b8","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=zieglerlandscaping","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"112136a31740bfd677ef1519e107a313c4fadce3_lout","baseUrl":"https://zieglerlandscaping.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://zieglerlandscaping.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"2044a583-f99d-4df0-a1b7-57461c6ff3b8","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"2b753887bd014f5495737c26ddefa9f7","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}